WEBVTT

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Harbour Roads Training needs its organisation details

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to be accurate before people upload and

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review files. This lesson explains the profile,

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status and visible totals. Confirm the organisation

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name and code shown on the page.

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This is the account context behind the

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people, survey records and commercial settings you

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can access. Active, trial or restricted states

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affect what the organisation can do. Read

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the displayed reason when access is limited

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instead of treating missing actions as a

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data error. Our profile uses a fictional

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organisation and example contact values. In normal

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use, an authorised administrator maintains the correct

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company and contact details. Organisation viewing and

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editing are separate permissions. If you cannot

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save a change, ask the administrator rather

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than borrowing another person's account. Contact and

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billing details should describe the same intended

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organisation. Incomplete invoice information can affect the

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documents generated by the billing workflow. File

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and certificate totals reflect your scope and

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the page's definition. They can differ between

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an organisation administrator and a partner-company member.

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The training administrator can see the organisation's

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work, while an external uploader may see

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only their company's or assigned records. Both

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views can be correct. Pause here. Identify

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the organisation code, status and editing permission.

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Explain which information should be checked before

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requesting an invoice or inviting a partner.